Privacy Policy
Effective Date: 1 August 2025
Last Updated: 12 August 2025
KI Solutions LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, and share information about you when you visit our website (www.kisolutionsusa.com), contact us, or use our products and services.
This policy complies with applicable U.S. laws, the California Consumer Privacy Act (CCPA), and the EU General Data Protection Regulation (GDPR).
1. Information We Collect
1.1 Information You Provide Directly
- Name, email address, phone number, and company details when you contact us, request a quote, or sign up for services.
- Billing and payment information when you purchase products or services.
- Any other information you choose to provide, such as technical requirements or project specifications.
1.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address, browser type, operating system, and device identifiers.
- Pages visited, time spent, and referring/exit pages.
- Cookies, pixels, and other tracking technologies (see Section 6).
1.3 Information from Third Parties
We may receive data from:
- Business partners or marketing platforms.
- Publicly available sources relevant to our services.
2. Purpose and Legal Basis for Processing (GDPR)
We process your information based on:
- Contract performance — to fulfill agreements with you.
- Consent — where you have given permission (e.g., marketing emails).
- Legitimate interests — to improve our services, prevent fraud, and protect our business.
- Legal obligations — to comply with applicable laws.
3. How We Use Your Information
We use collected information to:
- Respond to inquiries and provide customer support.
- Process orders, payments, and service requests.
- Improve our website, services, and customer experience.
- Send you updates, promotions, and offers (only if you consent).
- Ensure compliance with laws and prevent fraudulent activity.
4. How We Share Your Information
We do not sell your personal information. We may share it with:
- Service Providers — payment processors, hosting providers, and marketing platforms.
- Legal Authorities — when required by law.
- Business Transfers — in case of a merger, acquisition, or sale of assets.
Under the CCPA, “sharing” does not mean selling your data for monetary value — we do not do this.
5. Data Retention
We keep your personal data only for as long as necessary for the purposes described here, or as required by law.
6. Cookies and Tracking
We use cookies and similar technologies to:
- Improve website functionality.
- Analyze traffic and measure marketing effectiveness.
GDPR Notice: We will request your consent for non-essential cookies when you visit our site.
Opt-Out: You may adjust your browser settings to refuse cookies, though some features may not work properly.
7. Your Rights
7.1 Under GDPR (EU/EEA)
If you are in the EU/EEA, you have the right to:
- Access, correct, or delete your personal data.
- Restrict or object to processing.
- Data portability (receive a copy of your data).
- Withdraw consent at any time.
To exercise your GDPR rights, contact us at [Insert Email].
7.2 Under CCPA (California)
If you are a California resident, you have the right to:
- Request details about personal data collected, used, or shared.
- Request deletion of your personal information.
- Opt out of the sale or sharing of your data (we do not sell personal data).
- Not be discriminated against for exercising your rights.
To exercise your CCPA rights, contact us at privacy@kisolutionsusa.com or call (210) 448-6001.
8. International Data Transfers
If you access our site from outside the U.S., your data may be transferred and processed in the United States, where privacy laws may differ. We take appropriate safeguards to protect your data.
9. Security
We use reasonable physical, technical, and administrative measures to protect personal information. However, no method of storage or transmission is 100% secure.
10. Children’s Privacy
Our services are not intended for individuals under 18, and we do not knowingly collect their information.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
12. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date.
13. Contact Us
For questions, concerns, or rights requests, contact:
Kuster Induction Solutions LLC
Email: privacy@kisolutionsusa.com
Phone: 210-448-6001