This working policy is intended to describe KI Solutions’ current website and business practices. It should be reviewed whenever analytics, advertising, payment, customer-support or marketing tools change.
1. Information we collect
Information you provide: name, business contact information, company details, application requirements, project files, order information and other content you choose to submit through forms, email, telephone or marketplace communications.
Information collected automatically: IP address, browser and device information, pages viewed, referring pages, approximate location and interactions measured through essential cookies or analytics tools configured on the website.
Information from third parties: information may be received from suppliers, business partners, service providers, marketplaces or publicly available business sources when relevant to an inquiry or transaction.
2. How we use information
- Respond to inquiries, prepare quotations and provide technical or customer support
- Process orders, payments, shipping and service requests
- Evaluate applications and coordinate with relevant suppliers or service providers
- Operate, secure and improve the website and business processes
- Maintain records and comply with legal, tax, accounting and contractual obligations
- Send marketing communications when permitted and provide an available opt-out method
3. How information may be shared
KI Solutions does not sell personal information for monetary consideration. Information may be shared with hosting, analytics, payment, shipping, accounting, marketplace, communication and professional-service providers when reasonably necessary to operate the business or fulfill a request.
Application details may be shared with potential equipment, component or service suppliers when necessary to evaluate or fulfill a project. We may also disclose information when required by law, to protect legal rights or in connection with a business reorganization or transfer.
4. Cookies and analytics
The website may use essential cookies for security, preferences and core functionality. With applicable consent, analytics technologies may be used to understand traffic, page performance and marketing effectiveness. Browser controls and the website’s cookie settings can be used to manage available choices.
5. Data retention and security
Information is retained for as long as reasonably necessary for the purpose collected, ongoing business relationships, warranty or support needs, dispute resolution and legal or accounting obligations.
Reasonable administrative, technical and physical safeguards are used to protect information. No internet transmission or storage method can be guaranteed completely secure.
6. Your choices and rights
Depending on your location and applicable law, you may have rights to request access, correction or deletion of personal information; object to or restrict certain processing; request portability; or withdraw consent where processing relies on consent.
To make a privacy request, email privacy@kisolutionsusa.com. We may need to verify the request and may retain information where permitted or required by law.
7. International access, children and external links
If you access the website outside the United States, information may be processed in the United States, where data-protection laws may differ. KI Solutions’ industrial services are not directed to children, and we do not knowingly collect personal information from children.
The website may link to third-party websites. Their privacy practices are governed by their own policies.
8. Updates and contact
This policy may be updated as business practices, services or legal requirements change. The date above identifies the current posted version.
Kuster Induction Solutions LLC
San Antonio, Texas, United States
privacy@kisolutionsusa.com
+1 210-448-6001